Our Shacks offer burgers that are 100% all-natural Angus beef, free of hormones and antibiotics served on a non-GMO potato roll. For veggie lovers, our Shroom Burger features a whole portobello mushroom, roasted low and slow, topped with lettuce and our signature ShackSauce. 

Our chicken, hand-breaded and cooked to order every time, is also all-natural, no added hormones or antibiotics. Crispy chicken breast with lettuce and buttermilk herb mayo on a non-GMO potato bun is our Chicken Shack. 

Check our full menu here.

Yes, our prices listed on the website are the same as those in the Shack.

Liquor products are only available for individuals who are of legal age (18 years old and above). By purchasing liquor products, you guarantee that you are of legal age and would be asked to present a valid government ID upon delivery. Minors (below 18 years old) are strictly prohibited from purchasing such beverages containing alcohol.

Of course, you may find them here.

Reach us at order@shakeshack.ph or contact our stores directly

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

You may reach the store that is processing your order. Please see Shack stores numbers below.  

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - 0917 865 3979

You may reach the store that is processing your order. Please see Shack stores numbers below.  

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Yes, we accept advanced orders for pick-ups. Just simply schedule and order ahead here: shakeshack.ph/ordernow. For deliveries, we don’t have this feature available yet. 

Why must you go? We are sorry that your preferred item is unavailable. We understand that you may want to cancel. Reach out to us at order@shakeshack.ph and we’ll get it sorted.

We can process your orders up until 30 minutes before store closing hours. This is to give our staff enough time to process and prepare your order prior to closing.

You may pick up your orders 30 minutes from ordering. Scheduled pick-up can be made in 30-minute intervals.

We would love to, however your orders are being prepared by the servicing store. We recommend getting in touch with our team. Store numbers are below. 

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Currently, we are only accepting credit and debit cards (visa and mastercard), Paypal, BPI Online Banking, and GCash.

As of the moment, we do not accept Cash on Delivery. Currently, we are only accepting credit and debit cards (visa and mastercard), Paypal, BPI Online Banking, and GCash.

You may use your credit or debit card through Paypal, a PayPal account is not required to transact. 

Currently, we are accepting credit or debit cards, Paypal, BPI Online Banking and GCash.

There is no minimum amount and you can order as much as you want! Delivery fees are calculated based on Grab’s application.

Minimum delivery fee is at P90. 

Depending on the surge of riders, deliveries can get to you between 45 minutes to 1 hour.

You may view here view on your order tracker in the order confirmation email. For any concerns, reach out to us at order@shakeshack.ph or thru our store’s contact numbers. 

Please see store contact numbers below. 

• Central Square, BGC  - 82553240 / +63 917 183 0574
• Megamall - 83664059/ +63 917 622 5216
• Greenbelt 5 -79336724/ +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174/ +63 917 859 6975
  
• North EDSA - +63 917 865 3979

Oh no! We are sorry that we missed those out. Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Oh no! We are sorry that we missed those out. Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Oh no! We are sorry, this shouldn’t have happened.  Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC - 86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Of course! If the voucher meets the promo requirements, please use!

Why must you go? We understand that you may want to cancel. Reach out to us at order@shakeshack.ph or call any of our stores. We’ll get it sorted. 

Please see store contact numbers below. 

• Central Square, BGC  - 82553240/ +63 917 183 0574
• Megamall - 83664059 / +63 917 622 5216
• Greenbelt 5 -79336724 / +63 917 853 7934
• ATC -  86910477 / +63917 149 5402
• Mall of Asia - 85360174 / +63 917 859 6975
• North Edsa - +63 917 865 3979

Depending on your payment method, refunds may take between 3 to 45 days.