Locations

Heading out? Visit us! Find our store hours below. 

 

Shake Shack Alabang Town Center

Corte de las Palmas Alabang Town Center, Muntinlupa City

Monday to Thursday 10:00AM – 9:00PM

Friday to Sunday 10:00AM – 10:00PM

 

Shake Shack Araneta Center

Ground Floor, Gateway Mall, Araneta Center, Cubao, Quezon City

Monday to Sunday  10:00AM – 9:00PM

 

Shake Shack Central Square

Lower Ground Floor, Central Square Bonifacio High Street, 5th Avenue Bonifacio Global City, Taguig City

Monday to Thursday 10:00AM  - 9:00PM

Friday to Sunday 10:00AM - 11:00PM

 

Shake Shack Megamall

Ground Level Mega Fashion Hall, SM Megamall, Mandaluyong City 

Monday to Sunday 10:00AM  - 10:00PM

 

Shake Shack Greenbelt 5

Level 1, Greenbelt 5 Ayala Center, Makati City

Monday to Thursday 10:00AM  - 9:00PM

Friday to Saturday 10:00AM - 11:00PM

Sunday 10:00AM - 10:00PM

 

Shake Shack Mall of Asia

Ground Floor, Mall of Asia Complex, Pasay City

Monday to Sunday 10:00AM – 10:00PM

Products

Our Shacks offer burgers that are 100% all-natural Angus beef, free of hormones and antibiotics served on a non-GMO potato roll. For veggie lovers, our Shroom Burger features a whole portobello mushroom, roasted low and slow, topped with lettuce and our signature ShackSauce. 

 

Our chicken, hand-breaded and cooked to order every time, is also all-natural, no added hormones or antibiotics. Crispy chicken breast with lettuce and buttermilk herb mayo on a non-GMO potato bun is our Chicken Shack. 

Check our full menu here.

Yes, our prices listed on the website are the same as those in the Shack.

Liquor products are only available for individuals who are of legal age (18 years old and above). By purchasing liquor products, you guarantee that you are of legal age and would be asked to present a valid government ID upon delivery. Minors (below 18 years old) are strictly prohibited from purchasing such beverages containing alcohol.

Of course, you may find them here.

Orders

Get your favorite shack items here!

Reach us at order@shakeshack.ph or contact our stores directly

You may reach the store that is processing your order. Please see Shack stores numbers below.  

You may reach the store that is processing your order. Please see Shack stores numbers below.  

Yes, we accept advanced orders for pick-ups. Just simply schedule and order ahead here: shakeshack.ph/ordernow. For deliveries, we don’t have this feature available yet. 

Why must you go? We are sorry that your preferred item is unavailable. We understand that you may want to cancel. Reach out to us at order@shakeshack.ph and we’ll get it sorted.

We can process your orders up until 30 minutes before store closing hours. This is to give our staff enough time to process and prepare your order prior to closing.

You may pick up your orders 30 minutes from ordering. Scheduled pick-up can be made in 30-minute intervals.

We would love to, however your orders are being prepared by the servicing store. We recommend getting in touch with our team. Store numbers are below. 

Payments

Currently, we are only accepting credit and debit cards (visa and mastercard), Paypal, BPI Online Banking, and GCash.

As of the moment, we do not accept Cash on Delivery. Currently, we are only accepting credit and debit cards (visa and mastercard), Paypal, BPI Online Banking, and GCash.

You may use your credit or debit card through Paypal, a PayPal account is not required to transact. 

Currently, we are accepting credit or debit cards, Paypal, BPI Online Banking and GCash.

Delivery

There is no minimum amount and you can order as much as you want! Delivery fees are calculated based on Grab’s application.

Minimum delivery fee is at P90. 

Depending on the surge of riders, deliveries can get to you between 45 minutes to 1 hour.

You may view here view on your order tracker in the order confirmation email. For any concerns, reach out to us at order@shakeshack.ph or thru our store’s contact numbers. 

Please see store contact numbers below. 

Oh no! We are sorry that we missed those out. Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

Oh no! We are sorry that we missed those out. Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

Oh no! We are sorry, this shouldn’t have happened.  Send us a picture with the receipt at order@shakeshack.ph or call any of our stores. We’ll sort it out. 

Please see store contact numbers below. 

Promos

Of course! If the voucher meets the promo requirements, please use!

Cancellations & Refunds

Why must you go? We understand that you may want to cancel. Reach out to us at order@shakeshack.ph or call any of our stores. We’ll get it sorted. 

Please see store contact numbers below. 

Depending on your payment method, refunds may take between 3 to 45 days. 

Still have a question?

Send us a message and we'll sort it out.