Shack Members are responsible for executing day-to-day operations duties and responsibilities that support operational standards and the culture of Enlightened Hospitality. Excellent execution of kitchen and floor duties and responsibilities, ensuring high productivity and efficiency is also expected from them. They should also be aware of the different controlling methods at the Shack to ensure operational excellence and consistency, reducing high wastage.
They also work to maintain the facility and all equipment to the highest standards, ensuring safety and cleanliness. They should also be aware and responsible regarding their own training and development with the assistance and supervision of the Shack Management Team.